Novoslate LLC (“Novoslate”, “we”, “our”, “us”) respects your privacy. This policy explains what information we collect when you visit novoslate.com or contact us, how we use it, and the choices you have.
Information We Collect
Information you give us
- Free audit and contact requests: your name, email address, website, phone number (optional) and anything you write in the message field
- Emails, calls and text messages you send us, and the details you share during a consultation or project
Information collected automatically
- Basic technical data such as your IP address, browser, device type and approximate location
- How you use the site: pages viewed, time on site and the page or ad that referred you
- Campaign details in the page address, such as UTM tags or a Google click ID, which we attach to a form submission so we know how you found us
Business contact information from public sources
- We may collect publicly listed business details, such as a company name, website, phone number and business email address from Google listings and company websites, to contact businesses about our services. You can ask us to stop at any time, and we will.
How We Use Your Information
- Respond to your audit request, questions and service inquiries
- Prepare audits, proposals and the services you hire us for
- Understand how visitors use the site so we can improve it
- Contact businesses about services that may be a good fit
- Keep the site secure and filter out spam and abuse
We never sell your personal information.
Cookies & Analytics
We use Google Analytics to see how visitors find and use the site. It sets cookies and collects the automatic information described above. We do not run advertising or remarketing cookies on novoslate.com.
You can block or delete cookies in your browser settings, or install Google’s opt-out tool at tools.google.com/dlpage/gaoptout. The site works normally without them.
How We Share Information
We share information only with service providers that help us run the site and our business, and only as much as they need to do their job:
- Vercel, which hosts the website
- Mailgun, which delivers form submissions to our inbox
- Google, for analytics, email and business phone service
We may also share information if the law requires it, to protect our rights or safety, or as part of a sale or transfer of our business.
Spam Protection
When you submit a form, we check that your email domain can receive mail and look for signs of automated spam. Submissions that fail these checks may not reach us. If you think yours was blocked, email us directly.
How Long We Keep Information
We keep form submissions and correspondence for as long as needed to respond to you, provide our services and meet legal and accounting obligations. Analytics data is kept according to Google Analytics retention settings. You can ask us to delete your information at any time.
Data Security
We use reasonable administrative and technical safeguards to protect your information, including encrypted connections (HTTPS) across the site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices & Rights
You can ask us to:
- Tell you what personal information we hold about you
- Correct or delete it
- Stop contacting you by email, phone or text
Depending on where you live, you may have additional rights under state privacy laws. To make any request, email support@novoslate.com. We will respond within a reasonable time and will not treat you differently for making a request.
Third-Party Links
The site links to other websites, such as our social media pages and Google listing. Their privacy practices are their own, and we encourage you to review them.
Children’s Privacy
Our site and services are meant for businesses. We do not knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we will delete it.
Updates to This Policy
We may update this policy from time to time. The effective date at the top of the page shows when it last changed.
Contact Us
Novoslate LLC, Surprise, Arizona
Email: support@novoslate.com
Phone: (602) 935-8970